This Privacy Policy explains how Boost SubscriberCo L.L.C., a limited liability company registered in the United States, collects, uses, stores and protects information when you visit our website or use the growth and retention services we offer. We value your trust and take the responsible handling of your information seriously. This document describes the practices of the company for any personal data that passes through our systems, our website and our service delivery.
Please read this policy carefully before relying on any of our services or providing us with personal details. By accessing our website or engaging our services, you acknowledge the practices described in this document. If you do not agree with any term, you may choose not to use our services. We encourage you to return to this page from time to time because we may update these practices as our business grows and as the law changes.
The services are developed and operated by the developer BoostSub, working on behalf of Boost SubscriberCo L.L.C. This means the team that builds, maintains and improves our subscriber growth and retention tools is the developer named BoostSub, and they act under the direction of the company you already know by its legal name.
Boost SubscriberCo L.L.C. is a company engaged in computer systems design and related services, including computer integrated systems design, within the professional, scientific and technical services sector. Our registered office is located at 9601 S Meridian Blvd, Englewood - 80112-5905, United States (US).
Our services focus on helping subscription businesses acquire, activate, retain and recover their subscribers. While we act as a service provider for many clients, this policy covers the information we handle in connection with our own website, our own marketing, and the operating data we process when delivering services on behalf of our clients. In the latter role we usually act as a processor, meaning the client, who controls the business relationship with their own subscribers, determines how that data may be used.
If you have any question about how a specific client uses your information, we recommend you review that client own privacy policy directly, because they control the purposes and means of that processing.
We collect information in a few different ways, depending on how you interact with the company. The categories are described below so you understand what we hold and why.
First, information you give us directly. When you contact us through our website form, by email, by telephone or in writing, you may provide your name, your email address, your telephone number, the name of your business, and the content of your message. We also collect any information you choose to include when you describe a project, ask a question or request a quote.
Second, information collected automatically. When you visit our website we may collect certain technical data such as your internet protocol address, browser type, operating system, the pages you view, the dates and times of your visits and the website that referred you to us. This information is gathered to help us understand how visitors use our site and to keep it secure.
Third, information we obtain through requested services. When you engage us to deliver a campaign or program, we may receive access to subscriber data on systems that you control or that you authorize. This can include subscriber lists, account identifiers, usage behaviour, payment status and historical activity relevant to the work we perform. We treat all of this information as confidential and use it only for the agreed purpose.
We use the information we collect for clear, limited purposes that align with the reason you contacted us or the reason we process the data.
We use your contact details to respond to your inquiry, to provide the information you request, to prepare a quotation or proposal, and to answer any question you raise about our services. When you become a client, we use your details to set up your account, deliver the contracted services and provide ongoing support.
We use automatically collected website data to improve our website, to measure how our content is used, to diagnose technical problems, and to protect our systems from abuse or security threats. We use subscriber data handled in the course of services strictly to carry out the campaign, program or reporting you asked us to produce.
We do not sell your personal information to third parties. We do not use the personal details of our own contacts for unrelated marketing without your consent, and we honour every choice you make about how we communicate with you.
When privacy regulations apply to our processing, we rely on one or more legal bases to justify it. We usually process information because it is necessary to fulfil a contract we have with you, because you have given consent, because we have a legitimate interest that is not overridden by your rights, or because we must comply with a legal obligation.
When we answer a question you send us before any contract exists, we process your details because you have asked us to respond and you expect a reply. When we provide contracted services, we process the relevant data to perform that contract. When we monitor our website for security and performance, we rely on our legitimate interest in operating a safe and reliable service. When we are required to keep records by law, we rely on that legal obligation.
Where we rely on consent as the basis for processing, for example for certain marketing messages, you may withdraw that consent at any time without affecting the lawfulness of anything we processed beforehand.
To provide our services we rely on a small number of third party processors that store or handle data on our behalf. These may include providers of cloud hosting, email delivery, analytics measurement, customer relationship management and secure file transfer.
Before we engage any processor we review its security practices and require a written agreement that includes confidentiality and data protection obligations. We share only the minimum data needed to deliver the service and we review these relationships periodically to confirm they still meet our standards.
We cannot list every provider here because our service stack changes as the business grows, but if you want to know which processors handle data for our own website and company operations, you can request that information from us at any time.
We apply reasonable administrative, technical and physical safeguards to protect information under our control. These measures are designed to prevent unauthorized access, alteration, disclosure or destruction of personal data.
Access to personal information within our team is limited to those people who need it to do their job. We use secure connections for data in transit and apply access controls to our own systems. We also train our staff about data protection and expect them to follow our confidentiality rules.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to guard your own access credentials and to notify us promptly if you become aware of any suspected compromise affecting data you control.
We keep personal information only as long as necessary for the purposes for which we collected it, or as required to meet legal, accounting or reporting obligations. How long we keep data depends on the type of information and the reason it was provided.
Contact messages and records of our own business inquiries are typically kept for a reasonable period after the request is resolved, so we can respond to any follow up. Contract related data is kept for the duration of the contract and for a further period needed to meet tax and legal records requirements. Website analytics data is kept in aggregated form for a limited period before it is removed.
When data is no longer needed, we delete it or make it anonymous so it can no longer identify a person. Where you ask us to delete data and we have no legal reason to keep it, we will honour that request within a reasonable time.
Our website and services are directed to business and professional audiences, and they are not designed for children. We do not knowingly collect personal information from children, and we do not target child audiences in our campaigns.
If you are a parent or guardian and you believe your child has provided personal information to us without your consent, please contact us using the details at the end of this policy. We will remove the information from our records as soon as we are able to verify the request.
In regions where a higher age of consent applies for the processing of personal data, we require that visitors be at or above the age set by the relevant law. Where we become aware that we hold information belonging to a child, we take steps to delete it without undue delay.
Depending on where you live, you may have certain rights regarding the personal information we hold about you. Common rights include the right to access your data, the right to ask for the correction of inaccurate information, the right to request deletion, the right to object to certain processing, and the right to data portability where it applies.
If the law of your region grants you these rights, you can exercise them by contacting us with a clear request. So that we can verify your identity and protect your privacy, we may ask you to confirm certain details before we respond. We aim to answer all legitimate requests within the time limits set by law.
Certain information may be exempt from access or deletion because of legal obligations we must follow. Where we cannot fully grant a request, we will explain the reason and tell you about any right to complain. We will not treat you differently for exercising your privacy rights.
The company is based in the United States, and the information we process for our own website and operations is stored on servers located in the United States. If you provide information to us from another country, your information may be transferred to and processed in the United States.
Where the law that protects you only applies within a particular region, transferring your data across borders may subject it to the laws of other jurisdictions. When we act as a processor for a client, the client is responsible for the legal basis that permits the transfer of their subscriber data to our systems, and they should confirm that any required safeguards are in place.
We take reasonable steps to ensure that information processed outside your home region receives a level of protection consistent with the expectations of this policy. Where standard contractual clauses or other approved safeguards are necessary and legally required, we work to put them in place.
A core part of what we do is measurement. We build analytics and reports that help subscription businesses understand churn, retention and growth. To produce these insights we may process aggregate and pseudonymized data drawn from systems our clients control.
Where we work with subscriber level data for analytics, we limit use to the agreed analytical purpose and we do not use it for any unrelated activity. Reports delivered to clients are designed to reveal patterns and trends rather than to expose individual personal details, except where the client specifically requests individual level detail as part of the contracted work.
When we collect website statistics about our own site, we aggregate the numbers and we do not build profiles that identify individual visitors by name or email unless you voluntarily provide such details to us in a separate interaction.
If you ask us to, we may send you information about our services, helpful guides or industry updates by email. We will only send such messages where we have a lawful basis, which generally means you have given consent or we have a legitimate interest and you have not objected.
Every marketing email we send includes a clear way for you to opt out of future messages. Where you opt out, we will stop sending those messages promptly and we will not send marketing again unless you later ask us to. Opting out of marketing will not affect the service messages we must send to operate your account.
We keep records of your communication preferences so that we can respect your choices. We review these records from time to time to make sure our mailing lists stay accurate and up to date.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer or the law. When we make a material change, we will post the updated policy on this page and revise the effective date shown at the top of the document.
We encourage you to review this page periodically so you are always aware of how we handle your information. Your continued use of our website or services after we post a change means you accept the revised policy, to the extent permitted by applicable law.
If we make a change that is significant under the law that governs you, we will give you the notice that the law requires before the change takes effect.
If you have any question about this Privacy Policy, about the information we hold, or about how we process data, you can reach us through the details below.
Boost SubscriberCo L.L.C.
9601 S Meridian Blvd, Englewood - 80112-5905, United States (US)
Email: alert@boostsub.autos
Phone: +18128153367
We will review your request, and where we act as the data controller we will respond using the method and within the timeframe that the law requires.